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Kulturspezifische interkulturelle Kompetenz in universitären Welten: Working with Italy: how different, how similar are we?







1 Termin (8 UE)




120,- € (Externe); kostenfrei (Beschäftigte der Freien Universität Berlin)




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Hochschulmitarbeiter*innen aus Lehre und Verwaltung


The language during the workshop will be English

We will address key issues around working with Italian universities, dealing with academic and administrative staff as well as students. We will focus on learning more about the academic world in Italy, how Italian universities work, and what expectations of staff and students are when working and studying internationally. This will help us to reflect on what this might mean for German colleagues in their professional relations with Italians, both when Italians are in Germany and Germans in Italy.

We will frame this around a number of key principles that enable good intercultural communication and help us to acknowledge differences and understand why they exist, appreciate the differences and adapt our behaviour accordingly.

We will draw on a number of real-life examples presented both by the trainer, who lives in Italy and works at an Italian university, and by the participants willing to share their experiences of working with Italian colleagues and students.

Prior to the workshop, participants will be asked to complete a questionnaire identifying their particular needs and describing any real-life situations they would like to present during the workshop.

Possible topics:

  1. Italian and German students’ expectations of the learning experience: teacher-student relations, curriculum, workload, participation, assessment methods, exam scoring.
  2. Italian and German students’ expectations of institutional support: student services, housing options, extra-curricular activities, mobility support
  3. Italian and German academics’ expectations around the teaching experience: teacher-student relations, curriculum, workload, participation, assessment methods, exam scoring.
  4. Italian and German academic’s expectations around institutional support: services, housing, mobility support
  5. Italian and German administrative staff’s expectations around communication, correspondence and collaboration.

Intended Learning Outcomes:

At the end of the workshop participants will:

  1. have acquired a better understanding of the way universities operate in Italy and their expectations of an international mobility experience, in Germany in particular;
  2. be able to frame any identified issues according to principles of good intercultural communication;
  3. have gained experience in using problem-solving techniques to overcome any difficulties in a range of cases of interaction between Italian and German universities (staff and students) engaged in different types of co-operation and mobility activities;
  4. feel more confident in dealing with Italian staff and students in their daily work.


Short presentations with group discussions, case studies based on real life examples and problem solving activities.

Please note:

The language during the workshop will be English